TS
Tina S
1 reviews | Active since Jul 2025
21 Jul 2025, 15:17
Banks rule luves
I'm trading on the stockmarket and had a large sum depisited into my account, dividends received. My account at absa was blocked immediately as SOMEONE felt it to be a *****ulent transaction, no call, no message just ****, you cannot access your account!!!! Who gave them the right!!!!
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Replies (3)
Absa's replyOfficial
21 Jul 2025, 18:04Dear Tina Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply21 Jul 2025, 18:04
Official
Dear Tina Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Best regards,
TS
Tina S's updateReviewer Update
22 Jul 2025, 12:56As my main bank account has been blocked and I cannot receive any income, oh yes cannot even use my debit card I will drop off my grandchildten that I am responsable for at the bank after school and they may stay in the bank until this matter is resolved. I am soooo tired of people sitting behind a computer and making their own assumptions and then putting a hold on someone's life, forgetting that people have responsibilities. How do I feed this 4 children??? Absa need to catch a wake-up call and feed the childten!
TS
Tina S's update22 Jul 2025, 12:56
Reviewer Update
As my main bank account has been blocked and I cannot receive any income, oh yes cannot even use my debit card I will drop off my grandchildten that I am responsable for at the bank after school and they may stay in the bank until this matter is resolved. I am soooo tired of people sitting behind a computer and making their own assumptions and then putting a hold on someone's life, forgetting that people have responsibilities. How do I feed this 4 children??? Absa need to catch a wake-up call and feed the childten!
Absa's replyOfficial
22 Jul 2025, 14:33Dear Tina Regarding complaint number C-***3, the above is noted and your email was received. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply22 Jul 2025, 14:33
Official
Dear Tina Regarding complaint number C-***3, the above is noted and your email was received. Kind regards,Group Customer CareVanessa Crowe
Best regards,