TN
TERRENCE N
1 reviews | Active since Dec 2015
16 Jul 2020, 14:53
Bankmed Employee issues....to high medical aid charges
I am am border off..The HR number doesn't work, says I need to go on the website. I have sent mails....phone many call centres....no reply....
I called Bankmed as my medical aid is now charging double....they said its the employer issue....ABSA HR is non existant
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Absa's replyOfficial
16 Jul 2020, 15:46Dear Terrence
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply16 Jul 2020, 15:46
Official
Dear Terrence
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care