TV
Theunis V
1 reviews | Active since Jun 2009
12 Dec 2022, 19:18
Banking will never be the same again. From bad to worth to non existence
For nearly three months we are trying to close an account to enable us to administer an estate. One cannot go to an branch to do this anymore, it must be done through Absa's national deceased estates department. Notwithstanding several e-mail correspondence and telephone calls, nothing is happening.
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Absa's replyOfficial
13 Dec 2022, 12:35 Dear Theunis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards, Vanessa Crowe Group Customer Care
Absa's reply13 Dec 2022, 12:35
Official
Dear Theunis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards, Vanessa Crowe Group Customer Care