Banking that will only incur Fees for not using

I feel utterly disgusted with ABSAs poor customer service , i have been running a credit card account monthly and incurring a monthly fee as well as credit facility fee without even making use of it.

This was something my peers informed me of and I wasn't sure until i experienced it myself. I'm through with this Bank and will warn others as to not enter into any agreements.

Furthermore in trying to call ABSA and cancel my account, I waited over 20min for a call that was not answered.

It is wasted money and effort.