DP
Duwayne P
1 reviews | Active since Jul 2014
06 Sept 2023, 11:56
Banking is supposed to be easy.
How many clients and potential customers are you losing? I dont want to have to fill in a questionaire and basically give a dna sample just to walk into a branch. No other bank does this?
Anyone reading this, choose a better bank elsewhere.
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Absa's replyOfficial
06 Sept 2023, 12:38Dear Duwayne Pieters, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,
Absa's reply06 Sept 2023, 12:38
Official
Dear Duwayne Pieters, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,