RF
Ruben F
1 reviews | Active since May 2019
20 Apr 2020, 13:03
BANKING IS AN ESSENTIAL SERVICE
Usually ABSA's service is awesome, BUT not having all services available during lockdown is ridiculous. I app**** for a credit card and now I find out that some departments are closed and thus I need to wait until end of lockdown??? ABSA, BANKING IS AN ESSENTIAL SERVICE!!!!!! Please help! Your customers need you NOW!!!
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Absa's replyOfficial
20 Apr 2020, 14:22Dear Ruben Farber Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply20 Apr 2020, 14:22
Official
Dear Ruben Farber Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care