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Jacky S

1 reviews | Active since Aug 2019

04 Feb 2020, 07:34

Banking fees milking you dry

An internet banking fee of over R360 was deducted from my savings account. Now another internet banking fee of over R120 has been deducted. Absa are a bunch of *******! I emailed them asking them to advise what the banking fee of R360 was for, and haven’t received any reply. I also saw that new accounts opened with them have free internet banking. So they are obviously doing their best to milk their oldest clients!!! I am absolutely disgusted. Working hard to get rid of them!!!

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Replies (1)
Absa
Absa's reply04 Feb 2020, 10:02
Official
Dear Jacky, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd