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Nolitha N
1 reviews | Active since Oct 2021
16 Oct 2021, 18:42
Banking app suspension
I have a problem with ABSA they suspended my app saying I owe them funds yesterday I sent the 2 emails even today I sent them email I didn't get any help, even called them 2 times they said they will activate my app after 30 minutes but nothing has been done about it
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Absa's replyOfficial
18 Oct 2021, 11:17Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply18 Oct 2021, 11:17
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,