Banking app

This is the second time, during the pandemic, where my absa banking app was closed by Absa. For no reason? Security?? This means that I have to spend ages in a que at the bank to unblock again! This is pathetic! I try to avoid going places to protect myself and my family, yet this can't be resolved without me going to the bank. I use my app very often and depend on it. Yesterday my son had to load airtime for me because I can't access my app!