BANKING ACTING IRRESPONSIBLY TO CLIENT AND PROTECTING **********

TO DAPHNE LE GRANGE- MY ID NUMBER IS PRIVIDED BELOW. I logged a call on the 07/06/2010 regarding a *****ulant transaction on my card account for the amount of R3890.00. I WAS ALERTED BY A NOTIFY ME MESSAGE on the transaction. I called in on the ***** line during that evening and reported the matter. my card was then blocked ***** case ref. ********** , I had requested for the amount to be reversed and was told that it would be reversed UPON INVESTIGATION and i will be advised witin 3 days. I also visited the Montclair mall branch the next day being the 8/06/2018 requesting them to reverse the transaction and was directed to the branch telephone to call the card division. the agent told me that she will expedite the matter case ref cce228. and I would receive a reply within 24 to 48 hours. well it is now 6 days later and nobody as responded and the amount is still reflecting on my account.

ABSA BANK...PLEASE NOTE THIS IS A FACILIY THAT WAS PROVIDED BY YOURSELVES...IT IS YOUR MONEY IF I DID NOT USE THE FUNDS I WILL NOT PAY YOU BACK...

-- I REQUIRE AN URGENT RESPONSE AND THE *****ULANT TRANSACTION REVERSED. I WILL ALLOW YOU 24HOURS SINCE YOUR ***** DEPARTMENT HAS FAILED ME ON THE TIMEFRAME OF RESPONDING.