Bank - ********* Conduct

I opened a cheque account with Absa sometime in March 2018 and also activated an Absa Rewards Account. To my surprise the Absa Rewards account is not active and no one has informed me that the account doesn't function until i called them today.

According to my knowledge my ABSA Rewards is active as i received a confirming e-mail on the 23th March as per below;

Dear Mr. Dube Thank you for your email. Kindly be advised that we have activated your Absa Rewards account on 23 March 2018. Re: ********** 01569 - Absa Rewards [# ********** 9]

For more information contact our call centre on ***.

Current call centre operating hours: Mondays to Fridays from 08:00 -16:30 Saturdays from 08:00 – 12:00

Kind regards, Lizinda Pretorius Absa Rewards www.absa.co.za ***International: (+27) 11 ********** .