Bank transaction

Unfortunately, last 15 days there was NO transaction in my account. I tried to withdraw some money, it shows that DAILY LIMIT EXCEEDED 63. REFER TO SMS TO INCREASE LIMITS. <br> I went to the ABSA Sanlam branch and I explained all but they refused. I need to produce my ID book because my temporary permit has been expired on 31st December 2014. Please note that I have valued Permanent Residence (PR) and I had app**** for the ID book, it is under processing. I want to do the bank transaction smoothly without any trouble. My savings account no: ***, Branch: Sanbel, Branch code: 632005. I need to buy some Groceries and pay for the telephone, electricity, and my children school fees etc., Please help me. <br> Please treat as URGENT. <br> My cell no: ***.