AM
ANNELIE M
1 reviews | Active since Sept 2018
02 Feb 2020, 06:15
Bank taking 700 for bank fees!
When your bank *****s your money it is a concern!!! I have a premium account and it states all internet banking is free...yet they charge me 553 two days ago and last night the normal 190 goes off again! So over 700 for bank fees in a month?????
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Absa's replyOfficial
03 Feb 2020, 11:11Dear Annelie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply03 Feb 2020, 11:11
Official
Dear Annelie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd