EC
Eve C
1 reviews | Active since Aug 2021
05 Aug 2021, 12:49
Bank service
Worst experience, no service! Sent from Absa Illanga mall to Crossings Absa. After waiting an hour AT the cashier, I was not assisted, in stead, the teller was on a call and two colleagues standing behind her in another office, not able to even look at me. I left becauseI had to get my grandson from school, which obviously made her more upset.
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Absa's replyOfficial
05 Aug 2021, 14:26Dear Eve Clulow
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply05 Aug 2021, 14:26
Official
Dear Eve Clulow
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management