Bank refusing with car papers

I have a problem with Absa, my fiancee is buying cars from SMD, repair them and sell,thats how he survive.

So what happend he sold the car to Royal motors, and they made a deal with Signature motors, and the deal did not go through.

Now my problem is it has been a month now, and they tell us Absa will send the car papers, and they keep promising us every day.

I would like you to assist us in this regards, as we dont know what to do any more.

I have tried to attach the copy of the car but I cant, if you want them, I can try to email them tomorrow. car registration number HJ 43 CY GP

Kind Regards Nomsa