AM
Andile M
1 reviews | Active since Feb 2026
13 Feb 2026, 18:56
BANK NOT TAKING RESPONSIBILITY
NOT HAPPY WITH HOW TBE ATM ISSUE WAS HANDLED AT PROTEA GARDENS WHEN I DEPOSITED MONEY R2100 AND OO LY R 1300 WAS ACCOUNTED FOR YET TGE ATM DID NOT REJECT THE REST OF THE NOTES. I GET CALLED BY BRANCH MANAGER WHO DID NOT EVEN KNOW WHAT THE CASE WAS ABOUT . R800 IS A LOT OF MONEY FOR ONE TO JUST LOOK TFE OTHER WAY WHILE THD BA K OR SPMEONE FROM THE BANK BENEFITED.
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Absa's replyOfficial
16 Feb 2026, 11:56Dear Andile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply16 Feb 2026, 11:56
Official
Dear Andile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Best regards,