JM
Jabulephiwe M

1 reviews | Active since Jul 2014

06 Aug 2020, 18:02

Bank for bullies

Bank of bullies I really think ABSA Bank is for the rich and famous I took a vehicle with this bank and then went through a divorce as a single parent I had to go through administration which then after few months the told me I was behind with R12, since last year September I have been paying more in my instalments to try and cover the amount owed. Fast forward this week I got a call from the Sheriff offices telling me they have a warrant to repossess my car, I then payed R15 to cover the amount they say I am behind with but still the harassment still continues. This bank does not give a damn about those South Africans who are trying to live out there. I have made the payment to my car account and I am up to date why do they want to repossess my car??? The South African democracy allows me to go to administration if I am struggling as long as I am making some kind of payment and settling my debt but I guess that does not count for this bank, as long as you are not a millionaire to them you are nothing but a ****roach that needs to be crushed. This is so depressing and disgusting the way they treat their "customers" Regrettably Jabu Mpitso

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Replies (1)
Absa
Absa's reply07 Aug 2020, 11:41
Official
Dear Jabulephiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care