KG
Kerrylynn G
1 reviews | Active since Apr 2020
01 Apr 2020, 08:36
Bank fees R984, 50
This month my bank fees with Absa totalled R984, 50. Due to the lockdown I am unable to speak to anyone regarding this which I understand but I cannot get my mind around these charges. They consist of Management fees, Admin charges, Cash deposit fees, Transaction charges and an internet bank fee!!! What is the point of having a Cheque account for over 10 years with the same bank if I'm going to pay a small fortune for their services. Very dissatisfied indeed!
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Absa's replyOfficial
01 Apr 2020, 13:16 Dear Kerrylynn, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply01 Apr 2020, 13:16
Official
Dear Kerrylynn, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe