AN
Andrew N
1 reviews | Active since Feb 2012
14 Jan 2016, 16:27
Bank does not charge agreed interest rate
Good Day,<br> <br> I have tried to inform the bank that they are not charging me the agreed interest rate but I keep on being diverted to another department. I am being charged Prime +5%, where I should have being paying Prime.<br> <br> I have already been charged circa R25,000 I was not expecting to have to pay.<br> <br> Does anyone know how I take this further?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Jan 2016, 10:29Hello Andrewoniphone,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply15 Jan 2016, 10:29
Official
Hello Andrewoniphone,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd