KH
Kobus H
1 reviews | Active since Jun 2023
23 Jun 2023, 11:47
Bank *****
UNACCEPTABLE SERVICE FROM ABSA BANK AFTER 45 YEARS LOYAL CLIENT. My bank cards were cloned on 01/06/2023 and *****ulent online transactions to the amount of R56 000 was done on my credit card with Gibbs Motorsport Pty Ltd. Sworn affidavit's and bank statements was emailed to Absa ***** department on 04/06/2023 and a reference number for this case ASZA-2***7 was provided. Since then I have emailed several other pieces of information that might have been useful to resolve the case. I have only received on telephone call from the ***** department, asking a lot of questions. Its been three weeks and I'm still with out money to buy food and pay my bills.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
23 Jun 2023, 12:06Dear Kobus Hyman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***0 Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Jun 2023, 12:06
Official
Dear Kobus Hyman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint isC-***0 Kind regards,Group Customer CareVanessa Crowe
