BM
Boitumelo M
1 reviews | Active since Jul 2016
11 Sept 2023, 17:43
Bank charges on inactive account
Absa bank will continue to charge banking fees on inactive accounts, even post a client declaring distress in terms of legal processes . The bank doesn’t care you only matter when they making money from you…
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Absa's replyOfficial
12 Sept 2023, 10:12Dear Boitumelo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply12 Sept 2023, 10:12
Official
Dear Boitumelo Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsPravesh BejayAbsa Bank Group Customer Care