Bank Charges catastrophe

<p>I went into the branch in Butterworth to close my account today to get away from the ridiculous Absa bank charges and was informed that I would have to pay almost R200 in bank charges before I could do so. That's all the consultant said and when I asked what those bank charges were for since its the 11th of March and I certainly hadn't done almost 200 worth of transactions she couldn't respond except to tell me to make sure I pay for that. I called customer care and was informed by the 1st person that assisted me that she didn't see any such outstanding bank charges. She put me through to "headoffice" where I was told, despite this lady not being able to open my account and view what was happening, that I do not pay in advance for transactions. That I will pay for February charges in March. Which certainly wasn't the case when my 1st salary was deposited into this account as my bank charges went off the same day my salary got paid. </p>