MV
Martin V

1 reviews | Active since Feb 2013

18 Sept 2015, 09:50

Bank charges again and again?

So a new month and ABSA rips me off again. Ridiculous bank charges again. Someone from my branch did phone me but could not give me a straight answer. Every month a couple of hundreds of rand go into ABSA's coffers and by now I have lost thousands of rands on their supposedly cheapest plan. I seems like its a norm in South Africa to ***** from customers and if they complain just respond with an automated email. If you do phone them waste their time with responses like I don't know or I don't understand how this happened. Then the next month just do it again because you have been getting away with **************** for months now. Just look at this positive balance running into negative R502.76. At least its lower this month.<br> <br> 2015-09-04<br> NOTIFIC FEE SMS NOTIFYME 17 SMS NOTIFICATIONS<br> 0.00<br> -502.76<br> <br> 2015-09-01<br> ADMIN CHARGE CBP CAPITALISATION<br> -198.00<br> -502.76<br> <br> 2015-09-01<br> TRANSACTION CHARGE CBP CAPITALISATION<br> -261.25<br> -304.76<br> <br> 2015-09-01<br> MONTHLY ACC FEE CBP CAPITALISATION<br> -33.00<br> -43.51<br> <br> 2015-09-01<br> EXCESS INT ADJUST<br> 0.01<br> -59.51<br> <br> 2015-09-01<br> DEBIT INTEREST<br> 0.01<br> -59.52<br> <br> 2015-09-01<br> INT ON EXCESS AMNT<br> -4.19<br> -59.53<br> <br> 2015-09-01<br> DEBIT INTEREST<br> -4.97<br> -55.34<br>

0
Replies (1)
Absa
Absa's reply18 Sept 2015, 11:54
Official
Hello Ravenheart,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd