AL
Amosly L

1 reviews | Active since Jun 2012

02 May 2019, 13:40

Bank Charges

i have 2 problems on both my accounts i have a personal and a business account with Absa, 3 months ago i went to greesnstone branch to compliant about the monthly charges and Vangeli promised me that i will pat R159 going forward but nothing like that happen um still overcharged , and she promised me a speed point and till this day there is no sign or a call from Absa

on my personal account for my cheque account i pay almost 1000 for bank charges and they don't even offer a better plan been to the greenstone branch couple of times but nothing is done. i need to switch

0
Replies (2)
Absa
Absa's reply02 May 2019, 14:59
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply03 May 2019, 09:25
Official
 Good day,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details. 

 

Best regards,