nR
nchedi R
1 reviews | Active since Oct 2014
03 Jan 2020, 11:59
Bank charge
Good day
Banking charges are too much its being happening for long now getting too charge bank charge which other i dont understand this month i toke all the money in my account to see now i got bank charge for almost R800 which all are going to be return debit and you guys will charge me for that. kindly explain to me those bank charge eg-R24.00,R69.00,R109,00,R406,52,R130,00 What is Ledger Fee i am paying monthly charge to use this type of account thats all i know of, which i am getting bundule on the account. now this for over 5 to 6 month happing please assist cause i am thinking of leaving Absa use other bank now.
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Replies (1)Absa's replyOfficial
03 Jan 2020, 12:47Dear Nchedi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply03 Jan 2020, 12:47
Official
Dear Nchedi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
