DI
Detlef I
1 reviews | Active since May 2012
29 Jul 2022, 12:56
bank card stopped error
Absa Business Card was stopped by accident and had to re apply for a new card. Their mistake (Tintswalo Mthombeni) I had to go to bank to activate again. Had to contact all my subscriptions to change details. What an absolute hassle. Now the same has happened again and I cant sit all day waiting for a call centre to put me through. Call me urgently Tinitswalo.
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Replies (3)DI
Detlef I's updateReviewer Update
29 Jul 2022, 13:23Thank you very much for resolving the issue
DI
Detlef I's update29 Jul 2022, 13:23
Reviewer Update
Thank you very much for resolving the issue
DI
Detlef I's updateReviewer Update
29 Jul 2022, 13:46Was my transgression, sorry for that.
DI
Detlef I's update29 Jul 2022, 13:46
Reviewer Update
Was my transgression, sorry for that.
Absa's replyOfficial
29 Jul 2022, 14:24Dear Detlef, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. We are glad to note that the matter has been resolved for you. Thank you so much for taking the time to communicate with us. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,
Absa's reply29 Jul 2022, 14:24
Official
Dear Detlef, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. We are glad to note that the matter has been resolved for you. Thank you so much for taking the time to communicate with us. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,