Bank Card Error

I would like to lodge a complaint firstly I recently got a new bank card. It has worked before but this Morning I drew R200.00 for petrol that worked fine but after that I tried to buy smokes at the teller but my card it declined so I went back to the ATM to check as I know I had funds in my account. It had an error stating something along the lines as my card is faulty and I must call ABSA and go into an ABSA branch. That's fine I understand that cards can be faulty so I drove to an ABSA branch on my lunch break to get the card fixed. One of the ABSA Tellers inserted my card into a card machine and told me she had fixed the error only to find out later on that my card is still faulty. It is extremely inconvenient for me as I work 8-4:30 so I have to wait till tomorrow again to go back to ABSA to get my card sorted out. I currently have no funds on me please explain why ABSA doesn't have a system in place that can accurately check if the card is working or not? We spend money for a service every month which I am not receiving.