RK
Riaan K

1 reviews | Active since Jul 2013

27 Jul 2016, 20:18

Bank app failing me again

<p>Made a payment to mtn and the app rep**** 3 times with payment failed. Did it a 4th time and it rep**** with a successful. When I went back to my account it went off 3 times. I phoned absa and I was told to sort it out with mtn. </p> <p> </p> <p>This is unacceptable. </p>

0
Replies (1)
Absa
Absa's reply28 Jul 2016, 09:42
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd