BC
Beverly C
1 reviews | Active since Feb 2022
28 Feb 2022, 13:15
Band banking experience
Went to fetch a bank card arrived in the queue at 11:30 am and waited until 1:10 to be attended to. No one came to enquire what we were requesting. Only two people attending to 14 people in the seats. Bad service for the last day of the month
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Absa's replyOfficial
28 Feb 2022, 14:48Dear Beverly Chandler Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply28 Feb 2022, 14:48
Official
Dear Beverly Chandler Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw
Best regards,