Bad treatment and service

Bad treatment. My car was involved in the accident in my work car port on 5 September 2015. Case reported to police same day. Claim submitted on 7 September 2015. Assessor given wrong contact by call centre only discovered when I made a follow up. Claim referred to Loss adjuster with no explanation with my wrong contact numbers again after correction. Phoned the loss adjuster over and over again and sent him emails but not responding claiming to be very busy. Loss adjuster wanted my previous insurers as if I was taking a new policy, wanted my car registration numbers, my service records and su mitted all these documents and to date my claim not yet. I am not happy with the way absa I direct is handling this claim .