Bad Treatment

My account was investigated for *****. In the midst of all that, my money close to 7k was with held by them...nobody has bothered to contact me, affidavits sent, all proof of account transactions sent. Ive had the account from 2008 as a loyal client, i use this account for my salary, but they managed to treat me like a *****ster...I get placed on hold for long hours on their airtime charging number, Im left with no money as Absa has taken my salary, ive even offered to send them my payslip but I speak by myself on emails. Being a loyal client to a bank and consistently paying ridiculous bank charges, does not guarantee that you will be treated like a client. i am appalled at the treatment, i am traumatised, i now have to find alternative banks to be able to get my salary.... sad part is ive never ever wanted to change the bank, but i guess the saying that they treat customers right is only good when its time for bank charges... ive had the worst two weeks of my life...but hey who am i to complain, im not a business client, just a mere salary earning client who didnt matter as much as they thought they did .