Bad Stinking Attitude

Got to Absa this morning for a Bank Guarantee cheque and got such Attitude from an Old Granny, whom in my opinion should be on Pension. She kept speaking Afrikaans and when we told her we don't understand she got MAD. First of all she assume we there to withdraw money without even greeting us. If she does not know and understand Customer Service she definitely does not belong there... She reminded me why i left Absa and moved to FNB. i was so ****ed at her Attitude. The other lady next to her came and spoke nicely to us. and we left the bank understand we made a mistake in terms of Signatures of the Foundation, but really this Granny should not get mad cause we don't Speak Afrikaans.... Nxa #SheMustFall