LN
Luvuyo N
1 reviews | Active since May 2019
29 Oct 2019, 10:03
Bad services
I was called by a very person from Absa by the name of Ntshengedzeni this morning. He apparently reports to Shantel who was not available at that moment. He was calling with regards my vehicle account. He was refusing me a write to verify what he was saying to me. No Customer service , no manners at all.
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Absa's replyOfficial
29 Oct 2019, 15:03Dear Luvuyo Ntshingana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Oct 2019, 15:03
Official
Dear Luvuyo Ntshingana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care