Bad services

Item: Absa
Rating: 2
Author: Anonymous A

I am experiencing very bad services with ABSA.

I have been on a payment relieve with my credit card with ABSA but settled the balance and they still sending me sms, emails that there is a outstanding amount on it. I have been lay off from work with no income coming in. I have been calling absa none stop and no one came back to me.

Helpful (0)

Replies (2)

Absa's replyOfficial

04 Sept 2020, 13:38

Dear Ano, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***2. Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Absa's reply04 Sept 2020, 13:38

Official

Anonymous A's updateReviewer Update

08 Sept 2020, 11:26

Hi there,

I haven't recieved any feedback from you guys. I called and the consultant dropped the call. How do you expect me to call your office with no money to call in each time?

I am getting continues bad services

Anonymous A's update08 Sept 2020, 11:26

Reviewer Update