Bad service/*********** staff

Bad bad service given by Absa Chris hani crossing, Like I got there at around 14h00 only to be assisted at 17h00, the doors were even closed at that time by there’s no sense or urgency whatsoever. And when i mean assisted i mean someone actually came to us to tell us the documents we have are not correct. Like why didn’t someone check for 3hours and walk the queue to check rather than making us wait the like fools only to tell us nonsense.Absa do better. Your service sucks. The incompetence of the staff. No wonder people leave absa for Capitec or FNB. Sense of urgency and they have knowledgeable consultants.