WG
Wiza G
1 reviews | Active since Oct 2021
28 Aug 2023, 13:20
Bad Service, Worst part is im a new client
Called in to ask them to move my deduction date to today instead of the 31st……Lady wasn’t prepared to help, Told me she will tell them to call me___I called in to ask for help, My account is not in arrears, i have never missed any payment, I’m a new customer and already they treat me like this? Bad Service
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Absa's replyOfficial
28 Aug 2023, 14:10Dear Wiza Gafs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply28 Aug 2023, 14:10
Official
Dear Wiza Gafs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw