cK
charles K
1 reviews | Active since Mar 2009
17 Jan 2020, 11:10
bad service with absa home loan contact centre
Absa home loans contact centre is the worst performer you hold for more than 2 hours and nothing still happens. whats the purpose of the service if you calll for more than 2 days and none helps you
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Absa's replyOfficial
17 Jan 2020, 13:12 Dear Charles
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply17 Jan 2020, 13:12
Official
Dear Charles
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management