Bad service we have ever had.

We have been banking with ABSA bank for the past +-29 years , every time our relationship banker leaves no one bothers to inform us. We have to call , then be told that we have a new relationship banker.

At the beginning of August we requested a Lease Guarantee , as the previous one had expired. We called daily and send forms twice to ABSA, we even went twice to the bank to submit the signed forms. We also send emails and called the branch manager, who is always not in the office or does not return calls.

All we need is the Lease Guarantee , not the loan, please can we have this not later than Friday the 27th as the Landlord wants the lease guarantee or else he will kick us out of the building.