Bad service regarding cancellation of policy

I have since lodge a complain regarding ********** payment of policy of extended cover, I have since waited for response regarding this matter for 2 months now, and they haven't said anything in this regard, <br> <br> Subject: RE: ***** PAYMENT [EC: a283c323]<br> <br> Good day<br> <br> I want to cancel extended cover the one for R64.00 only.<br> <br> Sent: 2016/04/05 11:34<br> To: ELSIE KOLOANE<br> Subject: Re: ***** PAYMENT [EC: a283c323] Dear Mamiki Koloane<br> <br> Thank you for bringing this matter to our attention.<br> <br> Kindly note we have escalated your feedback further to request assistance.<br> <br> If you require any other assistance, please email us on [Email Removed]<br> <br> Regards<br> <br> Kabelo Modirwa<br> Consultant: Email Services<br> Absa Contact Centre<br> [URL Removed]<br>