Bad Service - Personal Loan

I did an online application 5 Nov for a personal loan, it was provisionally approved. I then phone every week for the past three weeks to finalise. <br> <br> I asked for 350K . Each week told a different story and supp**** info that was needed. On Monday 23 Nov i finally told them that a supervisor was to call me in 24 Hr. this was not done. Today 27 Nov. i phone again to find out what was happing. I was told that they have not received my documentation. Out of closure I have sent again.<br> <br> Not sure if I will accept an offer from ABSA<br> <br> This is not the service level I expect for ABSA.<br>