Bad service or the lack of any

<p>So this is the service to expect from Absa bank. I see a service that Absa provide on their website and would like to know more about it. So I call the number listed under that specific service, only to go through a list of voice promts that none of the option are related to the service I require. So I choose general. I was then told this is the wrong department and the consultant transfer me to the "right" department. When I asked the lady at this "right" department about the service, she was dumb struck and hasn't got a clue what I'm talking about. So I lodge a complaint on Monday 27 June at the Absa action line regarding this issue. I then received a number of emails, all automated responses, that the case will be handed to a consultant that will assist me. Untill today , no consultant has contacted me or send me info on my querry. Well Absa you are as useless as always and you should not be in the banking bussiness working with people's money and investments.</p>