1 reviews | Active since May 2017
Bad Service on late estate
<p>My mother passed away on the 29th of December 2015. I was informed by Liberty that a policy was to be paid out. Between Liberty and Absa the monies was paid into a wrong account and for now more than 3 months with ABSA and with Liberty life more than 6 months, neither one of them was able to assist me to access the monies that was left to me by my mothers late estate. Well done ABSA and Liberty for making my life hell and not assisting us but only requesting more and more documents. This monies was paid out but now ABSA refuse to release same and now screaming ***** for there incompetancy. I will not support ABSA ever. They have the worst service. Please note that a late estate account was supp**** by me with my bank. Whoever the idiot was to pay this monies into a dead account must get a wake up call and double check their paperwork.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your mom's account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your mom's account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
