Bad service on claims

<p>I have had such bad service with the claims department. My pool was full of mud from the floods in March and Kzn pool services was sent out. They did not finish the job and they actually made it worse. Since then we have had another flood which made my pool even worse and still Absa doesent do anything. I have phoned and emailed them numerous times and they just dont get back to me. I am very frustrated and unhappy. At the moment my pool is a breeding ground for mosquitoes.</p>