PG
Pinni G
1 reviews | Active since Jul 2009
03 Feb 2021, 12:12
Bad service - no one calls back
Called Aba merchant services to apply to use them. Called on 1/02 and was told an 8 hour turn around time to be called back. Tues 2/02 called again as no one had called me. Kgotsatso escalated it and to date, still no call received
Clearly they don't care for new business. So sad
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Absa's replyOfficial
03 Feb 2021, 13:01Dear Pinni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply03 Feb 2021, 13:01
Official
Dear Pinni, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care