BAD SERVICE, NO FEEDBACK FROM ABSA BANK

IS ABSA BANK TURNING ITS HEAD WHEN SOMEONE IS ASKING THEIR HELP WITH AN INVESTIGATION IN ABSA BANK ITSELF??? IT SEEMS TO BE! I WANT LINDIWE RANTSANA . ABSA'S COMPLAINT SPECIALIST TO ANSWER MY EMAILS SEND OUT TO HER OR SOMEONE ELS!! A HUGE SUSPICION ARRISED WHEN ABSA DID VALUE A R130000.00 VALUE VEHICLE BRAND NEW TO R38000.00 ???WHEN ASKING TO SEE THE ESTIMATED VALUE DOCUMENTS AND PHOTOS TAKEN TO IDENTIFY AND TO LINK THE ACTUAL VEHECLE TO THE ACTUAL REPORTS ABSA'S COMPLAINT SPECIALIST TURNS SILENT!!! ALMOST A R100.000.00 DIFFERENCE. I DEMAND FEEDBACK AND SOMEONE ELS TO ASSIST ME BY SENDING ME THE DOCUMENTS AND PHOTOS WHERE IT IS MY RIGHT TO VIEW THEM!!