1 reviews | Active since May 2016

10 Feb 2017, 11:55

Bad service lies

<p>Totally disgusting service from ABSA banks Fica department and contact centre takes 96+hours to verify one copy of ID for a credit card, supervisors have you waiting over 30 min just to state they cant take call and e-mail must to send to them. Can not use the card until this department that received my ID on Monday already verfies it and I have a bank account with them. Sure they wont respond to this at all maybe in 2018 as they have no regard for a client but quick to send me a statement for intiation fee.</p> <p> </p>

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Replies (1)
Absa
Absa's reply13 Feb 2017, 13:12
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd