AM
Arlene M

1 reviews | Active since Oct 2012

06 Jun 2026, 10:06

Bad service inhumane

Bad service and lack of empathy. Not good service. Allowedbmy family to experience tremendous hardship.

0
Replies (4)
Absa
Absa's reply08 Jun 2026, 12:28
Official
Dear Customer
 
 Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***5.
 
 Kindly provide us with the full complaint of what transpired for us to be able to investigate and provide you with the resolution.

I am looking forward to your response.  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd

Best regards,

AM
Arlene M's update10 Jun 2026, 14:24
Reviewer Update
Bank has responded and advised that this os is how Absa deals with clients and that they will treat my issues as duplicate and no response.
AM
Arlene M's update10 Jun 2026, 14:25
Reviewer Update
Totally appalling and Karen Jonker does not responding or respect clients.
Please can a review be done on her
Absa
Absa's reply10 Jun 2026, 15:01
Official
Thank you.

Best regards,