BAD SERVICE...HOW CAN A BRANCH OPEN WITH NO STAFF?

WHERE HAVE YOU EVER EVER HEARD THIS? SERVICE MANAGER TELLS YOU THE BRANCH HAS NO STAFF? IN BUSINESS BANKING HOURS? THE BRANCH IS OPEN, YOU EXPECT TO CARRY ON WITH YOUR BANKING NEEDS.....AND THERE COMES A BRANCH/SERVICE MANAGER TELLS YOU, WE HAVE ONE GUY TO HELP PEOPLE AND HE WENT TO MOSK....WHAT??? AND YOU MUST WAIT FOR HIM???? WHY ABSA NEEDS TO WAKE UP, THIS KIND OF SERVICE AND ATTITUDE WILL GET THEM NO WHERE...HOW ON EARTH WILL CLIENTS BE HELPED, OR THEM GET BUSINESS???? WHILST THEY ARE PLAYING SILLY GAMES IN DAY LIGHT, I MEAN I WANTED TO BRING MY BUSINESS TO ABSA AND YET MY FIRST ENCOUNTER IS THAT HORRIBLE BEFORE I EVEN HAVE BUSINESS TO TALK WITH THEM, THAT WAS VERY BAD, NOT TO MENTION PATHETIC....