JK
Julia K
1 reviews | Active since Sept 2021
22 Sept 2021, 10:55
Bad service from wills and estate department
Absa estate department gave me extremely bad service , estate reported in July and up now is two months , no one responded to me as to what is happening after several emails send to them . I'm so disappointed about their services
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Absa's replyOfficial
22 Sept 2021, 12:40Dear Julia Kopung
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number for your complaint is C-***0.
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply22 Sept 2021, 12:40
Official
Dear Julia Kopung
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number for your complaint is C-***0.
Kind regards,
Rezona Louw
Group Customer Care