Bad service from start to finish

Requested a increase in my overdraft on 26 June 2024 received an email with Please visit absa.co.za/existing/saved-application and use your reference number to complete the application. Was unsuccessful to find this link on the absa website , so phoned for assistance . After many extension and redials I managed to get hold of the correct department (has any ABSA staff member tried to get through on your call center horrible experience ) and she stated what email to send my supporting documents. She stated I must phone back I refused because the call center number is so awful , so I stated she must hold while I send the email and then she can process the next step . I received the Link after emailing my documents , and gave her the case number which then she stated a consultant will contact me . well 3 working days longer and no call , so I called today 02 July 2024 to be told that my application had an error and a decision was not allocated , so we would have to start again. I refused to do this long application and wait additional days

Well Done ABSA, looks like you lost out again, But I sure I will get a call again begging me to increase my limits ??